Apple CEO Tim Cook at iPhone X September 2017 Event Keynote (Transcript)

Tim Cook – CEO, Apple Inc.

Thank you. Thanks Angela. I am really excited — I’m really excited about all the incredible things going on in Retail, that I am especially proud of our unbelievable retail team. It’s the best place to go experience our new products. And so let’s get going on telling you about what we’re going to launch today beginning with Apple Watch.

Apple Watch was designed to help people stay active, motivated, and connected so that they could live a better day. And I’m happy to tell you that more people are doing that than ever before. Since the launch of the Series 2, the Apple Watch has experienced phenomenal growth. In fact, last quarter Apple Watch grew over 50% compared to the previous year. This is incredible!

Now, last year we told you that the Apple Watch had already become the number two watch in the world. Today I’m thrilled to tell you the Apple Watch is now the number one watch in the world. But what’s most rewarding to us is how much our users love it. We have an industry-leading customer satisfaction rate of 97%. This is blow-away.

People write to us all the time and tell us how the Apple Watch is helping them lead a healthier life. These stories are unbelievable and we prepared a video so that you could hear directly from them what they’re telling us. I’d love to play it for you.

[Video clip]

Those stories are so moving, and there is really no words to describe what it feels like to receive this. I’d like to thank everybody in the video for sharing their personal experience with all of us.

We have some great news about the future of Apple Watch, and to share it with you, I’d like to invite Jeff up. Jeff?

Jeff Williams – COO, Apple

Thanks, Tim. Those stories are really great and it’s really inspiring to us that so many people are getting healthier without Apple Watch. And with watchOS 4, they’re going to be able to do even more. We’re adding smart activity coaching which is going to help more people close more rings more often, a completely redesigned workout app with high intensity interval training, new features for swimmers like auto-sets and GymKit, an industry first. It’s really simple; you just tap your watch on machine, get going and all your metrics are in sync.

One of the things that enables these fitness features is the Apple Heart Rate Sensor and it’s been at the core of Apple Watch since the very beginning. And today it’s the most used heart rate monitor in the world, and we want to use it to help even more people.

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