Facebook CEO Mark Zuckerberg’s Keynote at F8 2017 Conference (Full Transcript)

All right. Let me talk about AI very briefly. We’ve made a lot of progress in the last 12 months and we still have a lot of work to do. But I think we can all agree that automation is going to be a critical part of our joint success and we want to bring automation to the people who need it the most, which are small business owners, because they don’t have time to figure out technology and respond to messages 24×7, they have a business to run. So we’re launching Smart Replies powered by AI and we’re starting very small with restaurants in the U.S. by enabling them to automate responses to messages they get on Messenger. And the way it works is that the Smart Replies engine basically grabs the information that’s available from your page, automatically detects the types of questions that are being asked and responds on your behalf. So you can focus on building your business.

We also launched M suggestions two weeks ago and as you now know, what this does is it basically recommends things to shorten the distance between what you want to do and getting it done, recommends things like making plans or sending and receiving money, or sharing your location or even recommends funny stickers. But I’m sure you’re connecting the dots by now.

As M gets smarter, it will start making recommendations for Chat Extensions built by you. And that is going to take a little bit of time to get it right so please be a little patient with us as we fine-tune the engines for each of these intense categories. And while we do that, what we want to do though is to see how people will interact with M social and multiplayer recommendations. So to do that we’re going to launch an experience around food ordering in partnership with And so in this case, you can see that M has detected it’s the right time to order food. So if I tap on that suggestion, I start and now social food ordering experience, where everyone in that conversation can actually add to the cart and you can see now Henry and Laura, Dana are adding to the cart and at the end I can just check out with native payments. I’m really excited to see how people interact with Joe’s new experiences that frankly weren’t possible until today.

Now, last year right after Thanksgiving we launched games on Messenger. Since then 1.5 billion games have been played. So it’s time to take games on Messenger to the next level. And we’re going to do this two ways: One is we’re introducing rich gameplay that will enable real-time gaming and turn by turn games. Two is we’re also opening up a game tab so that you can find all of the games that you’re playing with and the challenges that you’ve been challenged by your friends. I’m really looking forward to this and I don’t know about you but like I’ve really enjoyed challenging all of my friends on games on Messenger in the last couple of months. And now that I have turn by turn games it’s game on again.

All right. Let me close by saying that 2017 is going to be an amazing year together, with massively improved discovery, Chat Extensions, better AI and more engaging games, I really believe that you have everything you need to take the Messenger experience to the next level with your product. I really can’t wait to see what you’re going to build this year. And the one thing I want you to know is that we’re fully committed not only to listen to you but also to work side by side with you to make you successful on our platform.

Now let’s go do it. Thank you and have a great F8!


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By Pangambam S

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