Effective Date: 18 September 2013 | Last Updated: 28 February 2026

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The Singju Post (“singjupost.com”) is a digital news and media publication owned and operated by Singjupost Media Pvt. Ltd., a company incorporated under the Companies Act, 2013, with its registered office in Imphal, Manipur, India. We are committed to respecting and protecting the privacy of every individual who visits or interacts with our Website and Services.

This Privacy Policy (“Policy”) describes how we collect, use, disclose, store, and protect your personal information when you access singjupost.com, use any of our digital products or services, subscribe to our newsletters, comment on articles, or otherwise interact with us (collectively, the “Services”).

This Policy is published in compliance with:

The Information Technology Act, 2000 (“IT Act”)
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”)
The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Rules”)
The Digital Personal Data Protection Act, 2023 (“DPDP Act”) and rules notified thereunder
Applicable guidelines issued by the Ministry of Electronics and Information Technology (“MeitY”) and the Press Council of India

By using our Website or Services, you consent to the practices described in this Policy. If you do not agree with this Policy, please discontinue use of the Website immediately.

1. Definitions

For the purposes of this Policy, the following terms shall have the meanings assigned below:

“Personal Data” or “Personal Information” means any data about an individual who is identified or identifiable, as defined under the DPDP Act, 2023, and includes sensitive personal data or information as defined under the SPDI Rules, 2011.
“Sensitive Personal Data or Information (SPDI)” includes passwords; financial information such as bank account, credit card, or debit card details; physical, physiological, and mental health conditions; sexual orientation; medical records; biometric information; and any other data notified by the Central Government.
“Data Principal” means the natural person to whom the personal data relates (i.e., you, the user).
“Data Fiduciary” means Singjupost Media Pvt. Ltd., which determines the purpose and means of processing personal data.
“Processing” means any operation or set of operations performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
“Cookies” means small text files placed on your device by a web server to identify your browser and store certain information.
“Website” means singjupost.com and all associated subdomains, mobile applications, and digital properties operated by Singjupost Media Pvt. Ltd.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

Registration and Account Information: Name, email address, username, password (stored in encrypted form), and profile details when you create an account.
Subscription Information: Name, email address, billing address, and payment details when you subscribe to a paid plan or purchase digital content. Note: Full payment card details are processed directly by our payment gateway partners and are not stored by us.
Newsletter Sign-Up: Email address and preferences.
Comments and User-Generated Content: Any content, opinions, or feedback you post on the Website.
Contact and Correspondence: Information you provide when you contact us via email, web forms, or other channels, including the content of your communications.
Surveys and Contests: Information provided in response to voluntary surveys, polls, or promotional contests.

2.2 Information Collected Automatically

Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and access timestamps.
Device Information: Device type, unique device identifiers, and hardware model.
Cookies and Tracking Technologies: Session cookies, persistent cookies, pixel tags, web beacons, and similar technologies. Please refer to Section 7 (Cookie Policy) for details.
Location Data: Approximate geographic location derived from your IP address.
Usage Data: Articles read, search queries made, videos played, and interaction patterns on the Website.

2.3 Information from Third Parties

Social Media Platforms: If you connect a social media account or log in via a third-party service (e.g., Google, Facebook), we may receive your public profile information, email address, and other data permitted by your privacy settings on that platform.
Analytics Providers: Aggregated and anonymised data from analytics services such as Google Analytics.
Advertising Partners: Non-personally identifiable data for the purpose of serving contextually relevant advertisements.
Payment Gateways: Transaction confirmation and fraud-screening data from payment processors such as Razorpay, PayU, or Cashfree.

3. How We Use Your Information

We process your personal data for the following purposes, based on the legal bases indicated:

3.1 Providing and Improving Our Services

To create and manage your user account and authenticate your identity.
To process subscriptions, payments, and deliver digital content you have purchased.
To send transactional communications such as purchase confirmations, receipts, and account-related notifications.
To personalise your reading experience, including recommending articles based on your interests and reading history.
To analyse usage patterns and improve the functionality, performance, and content of the Website.

3.2 Communication and Marketing

To send our daily or weekly newsletters and editorial bulletins, where you have opted in.
To inform you about new features, products, events, or changes to our policies.
To respond to your queries, grievances, or requests for support.
You may opt out of marketing communications at any time by clicking the “Unsubscribe” link in any email or by updating your Account Settings.

3.3 Legal and Safety Purposes

To comply with our obligations under applicable Indian law, including the IT Act, DPDP Act, and orders or directions from competent courts or government authorities.
To detect, prevent, and investigate fraud, abuse, security incidents, and violations of our Terms of Use.
To enforce our legal rights and defend against legal claims.
To protect the rights, property, or safety of Singjupost, our users, and the public.

3.4 Research and Analytics

To conduct internal research and analytics to understand our audience and improve editorial quality, using aggregated and anonymised data wherever possible.
To generate audience insights and readership reports, which may be shared with advertisers or sponsors in aggregated, non-personally identifiable form only.

4. Lawful Basis for Processing

In accordance with the Digital Personal Data Protection Act, 2023, we process your personal data on the following lawful bases:

Consent: For activities such as newsletter subscriptions, marketing communications, and non-essential cookies, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Performance of a Contract: For processing necessary to fulfil a subscription, purchase, or account agreement with you.
Compliance with Legal Obligation: Where we are required to process data to comply with a legal duty, court order, or direction from a government authority.
Legitimate Interests: For purposes such as fraud prevention, security, and improvement of our Services, where such interests are not overridden by your rights and interests.
Vital Interests: In rare cases, where processing is necessary to protect your life or that of another individual.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share your information in the following limited circumstances:

5.1 Service Providers and Data Processors

We engage trusted third-party vendors who process data on our behalf under strict contractual data processing agreements, including:

Cloud hosting and infrastructure providers (e.g., Amazon Web Services, Google Cloud).
Payment gateway operators (e.g., Razorpay, PayU) for processing transactions.
Email service providers for delivering newsletters and transactional emails.
Analytics platforms (e.g., Google Analytics) for audience measurement.
Customer support tools for managing user queries and grievances.

All such service providers are contractually bound to use your data solely for the services they provide to us, maintain confidentiality, and comply with applicable Indian law.

5.2 Legal and Regulatory Disclosures

We may disclose your personal information without your prior consent if required or permitted to do so by law, including:

In response to a lawful request, court order, summons, or direction from a competent government authority under the IT Act, 2000, Code of Criminal Procedure, 1973, or any other applicable statute.
To protect the rights or safety of Singjupost, our users, or the public.
In connection with investigations of fraud, security incidents, or violations of our Terms.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity, subject to the acquirer agreeing to honour this Privacy Policy or providing you with equivalent protection. We will notify you via email or a prominent notice on the Website before your data is transferred and becomes subject to a different privacy policy.

5.4 Aggregated and Anonymised Data

We may share aggregated, anonymised, or de-identified information that cannot reasonably be used to identify you with advertisers, sponsors, research partners, and the public, for purposes such as audience analysis and editorial reporting.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

Account Data: Retained for the duration of your account and for a period of 3 (three) years following account deletion or last activity, after which it is securely deleted or anonymised, unless a longer retention period is required by law.
Transaction and Payment Records: Retained for 7 (seven) years in accordance with the requirements of the Income Tax Act, 1961 and applicable accounting standards.
Log Data and Technical Records: Retained for 180 days as required under the IT (Intermediary Guidelines) Rules, 2021, or such other period as may be prescribed by law.
Newsletter and Marketing Preferences: Retained until you withdraw consent or unsubscribe.
Comments and User-Generated Content: Retained for the duration of the published content, unless you request deletion or the content is removed for policy violations.
Grievance and Support Records: Retained for 1 (one) year from the date of resolution.

Upon expiry of the applicable retention period, data will be securely deleted, destroyed, or anonymised in accordance with our data disposal procedures.

7. Cookie Policy

7.1 What Are Cookies?

Cookies are small data files stored on your browser or device when you visit a website. We use cookies and similar tracking technologies (including pixel tags, web beacons, and local storage objects) to operate and improve our Website, understand user behaviour, and personalise your experience.

7.2 Types of Cookies We Use

Strictly Necessary Cookies: Essential for the Website to function correctly. These include session management cookies and security tokens. These cannot be disabled without impairing core functionality.
Performance and Analytics Cookies: Used to collect information about how visitors use the Website, such as which pages are visited most often. We use Google Analytics for this purpose. Data is aggregated and anonymised.
Functionality Cookies: Allow the Website to remember your preferences, such as language, region, or font size, to provide a more personalised experience.
Targeting and Advertising Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of advertising campaigns. These may be set by our third-party advertising partners.

7.3 Managing Cookies

You may control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of the Website. For more information on managing cookies, visit www.allaboutcookies.org.

Where required by law, we will request your consent before placing non-essential cookies on your device.

8. Data Security

We implement and maintain reasonable security practices and procedures as required by Rule 8 of the SPDI Rules, 2011, and the DPDP Act, 2023, to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction. Our security measures include:

Encryption of data in transit using industry-standard Transport Layer Security (TLS/HTTPS).
Encryption of passwords using one-way cryptographic hashing algorithms.
Role-based access controls limiting data access to authorised personnel only.
Regular security audits, vulnerability assessments, and penetration testing.
Incident response procedures for identifying, reporting, and responding to personal data breaches.
Secure data disposal procedures for physical and electronic media.

While we strive to use commercially acceptable means to protect your personal data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and the relevant authorities in accordance with the requirements of the DPDP Act, 2023.

9. Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023 and the SPDI Rules, 2011, you have the following rights with respect to your personal data:

9.1 Right to Access

You have the right to obtain from us a summary of the personal data we hold about you, the processing activities undertaken with your data, and the identities of any Data Processors with whom your data has been shared.

9.2 Right to Correction and Erasure

You have the right to request the correction of inaccurate or misleading personal data, and the right to request the erasure of personal data that is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.

9.3 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. You may withdraw consent by updating your Account Settings, clicking the “Unsubscribe” link in our emails, or contacting our Grievance Officer.

9.4 Right to Grievance Redressal

You have the right to have your grievances regarding the processing of your personal data addressed in accordance with the DPDP Act, 2023. Please refer to Section 13 (Grievance Officer) for details on how to raise a complaint.

9.5 Right to Nominate

You have the right to nominate another individual to exercise your rights under the DPDP Act, 2023 in the event of your death or incapacity.

9.6 How to Exercise Your Rights

To exercise any of the above rights, please contact our Grievance Officer as detailed in Section 13. We will acknowledge your request within 48 hours and endeavour to respond substantively within 30 days. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

The Singju Post is a general-interest news platform. We do not knowingly collect, solicit, or process personal data from children below the age of 18 years without verifiable parental or guardian consent, in accordance with the DPDP Act, 2023.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact our Grievance Officer immediately. We will take prompt steps to delete such data from our records.

We do not engage in behavioural monitoring of children or serve targeted advertisements to users known or believed to be minors.

11. Third-Party Websites and Social Media

The Website may contain links to third-party websites, social media platforms, embedded videos, and external advertisements. This Privacy Policy applies solely to singjupost.com. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

If you use social media “share” or “like” buttons on our Website, those social media networks may track your browsing activity and collect data about you. Their data practices are governed by their own privacy policies.

12. Cross-Border Data Transfers

As a primarily India-based media organisation, we process and store the majority of your personal data within India. However, some of our third-party service providers (such as cloud hosting platforms or analytics tools) may process data in other countries.

Where we transfer personal data outside India, we ensure that such transfers comply with the provisions of the Digital Personal Data Protection Act, 2023, and are made only to countries or territories notified as permissible by the Central Government of India, or under appropriate contractual safeguards. We will update this Policy as the DPDP Act’s cross-border transfer framework is operationalised through rules and notifications.

13. Grievance Officer

In accordance with Rule 5(9) of the SPDI Rules, 2011, Rule 3(2)(b) of the Intermediary Rules, 2021, and Section 13 of the DPDP Act, 2023, we have designated a Grievance Officer to address complaints and queries relating to the processing of personal data:

Organisation: THE SINGJU POST

Email: privacy@singjupost.com

Postal Address: THE SINGJU POST, Khongman, Imphal East, Manipur – 795008, India

Working Hours: Monday to Friday, 10:00 AM to 5:00 PM IST (excluding public holidays)

All privacy-related complaints will be acknowledged within 24 hours of receipt and resolved within 30 days, as required by the DPDP Act, 2023. If you are not satisfied with our resolution, you may approach the Data Protection Board of India upon its establishment, or file a complaint before the appropriate consumer forum under the Consumer Protection Act, 2019.

14. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the nature of our Services. When we make material changes, we will:

Update the “Last Updated” date at the top of this Policy.
Post a prominent notice on the Website homepage for a period of at least 30 days.
Send an email notification to registered users where the change materially affects their rights.

Your continued use of the Website following the effective date of the revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically. If you do not agree with the revised Policy, please discontinue use of the Website and contact us to request deletion of your account.

15. Applicable Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and rules and regulations notified thereunder.

Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Imphal, Manipur, India, subject to the jurisdiction of the Data Protection Board of India upon its establishment.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

The Singju Post

Khongman, Imphal, Manipur – 795001, India