PayPal’s Third Quarter 2026 Earnings Call Transcript

Venmo has started processing select payments on PayPal rails.

And Venmo authentication now runs entirely on PayPal’s identity platform.

These are important steps toward a more unified technology foundation.

We completed the global rollout of our new PayPal mobile app.

Built on modern architecture that will enable faster data-driven innovation.

And we are building for what comes next, collaborating with Meta and other AI companies to integrate PayPal into AI personal agents and bring our trusted value proposition to agentic commerce.

Long-Term Earnings Growth Outlook

We are still early in these changes.

This is a multi-year transformation, and there is much more work to do.

But the progress we are seeing reinforces our conviction in the strategy.

As I look further ahead, I’m increasingly confident in PayPal’s earnings growth potential.

Over time, we believe the changes I have described can drive sustainable total company transaction margin dollar growth in the mid-single-digit range.

Combined with operating leverage and disciplined capital allocation, including share repurchases, this should enable us to deliver solid double-digit EPS growth.

Importantly, we are building the business to make that growth durable.

The key is a more diversified contribution across the business.

We expect financial services, Venmo, and payment services to contribute a significantly greater share of transaction margin dollar growth over time, with each growing double digits.

While we expect branded checkout TPV to improve, this algorithm does not require it to return fully to historical growth rates.

The increasing contribution from the rest of the business can drive total company transaction margin dollar growth in the mid-single-digit range.

We also have a significant cost opportunity.

The at least $1.5 billion in savings we have identified gives us the capacity to both reinvest and drive operating leverage over time.

And PayPal remains a strong cash-generating business.

Giving us the flexibility to invest where we see the greatest potential while continuing to return capital to shareholders.

Getting there will require investment.

Our US playbook is showing encouraging early results.

And in 2027, we plan to scale what is working across more merchants in the US and internationally.

We plan to invest further in both transaction margin dollars and operating expenses.

We are targeting 2027 non-GAAP EPS growth similar to this year as we position the business for faster, more durable growth over time.

What gives me confidence is that many of the changes we are making are structural.

We have a clear strategy.

A simpler operating model, and we are improving execution.

And we have started to see the results.

Thank you to the PayPal team for your hard work.

And continued focus. Jamie, over to you.

CFO Remarks: Third Quarter Financial Performance

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Thanks, Enrique.

Let me start with the financial performance in the quarter. At a high level, transaction margin dollars came in above our expectations while operating expenses were below our forecast, resulting in non-GAAP EPS above our guidance.

One point I’d highlight is the tangible progress we’re seeing from our transformation. That’s showing up not only in the cost structure, but also in technology modernization and in the growth areas Enrique discussed, including financial services and Venmo.

Importantly, the savings are creating capacity to self-fund more of our growth investments such as improving the consumer experience, strengthening merchant presentment, and building and scaling our financial services products. And as we learn what’s working, we’re being deliberate about where we invest more and where we pull back.

With that context, turning to the next slide, let me give you some additional color across the business.

Branded Checkout, Venmo and PSP

Starting with branded checkout, TPV growth remained relatively stable with continued improvement in the U.S. for the 3rd consecutive quarter and stabilization in Germany. As we communicated in September, the removal of the EU de minimis tax exemption impacted select merchants and created about 70 basis points of headwind in total.

In U.S.-branded checkout, we’re seeing encouraging evidence that the work on experience, presentment, and selection focused largely on our high-value consumers and the merchants where they shop is having an impact. Over the last 4 quarters, we have seen a significant improvement in relative share of checkout at the cohorts of merchants where we have implemented our full playbook.

We also maintained strong momentum in Buy Now Pay Later and Pay with Venmo, which outpaced the market, growing 25% and 43% respectively.

We’re still early, but what we’re learning is increasing our confidence in the playbook and helping us be more targeted about where we invest in 2027.

On Venmo, TPV sustained double-digit growth for our 8th consecutive quarter. More importantly, engagement and monetization continue to deepen, with ARPA also growing double digits, driven by strong adoption of our monetized products.

We’re also seeing newer cohorts ramp their product usage faster, with a record number of new users activating the Venmo debit card within their first 30 days. Monthly active accounts using both the debit card and Pay with Venmo nearly doubled year over year, building on similarly robust growth in this cohort last year.

At the same time, we’re also broadening the places where consumers can use Pay with Venmo, from travel and college tuition to prediction markets, while maintaining strong retention across our established merchant base. That combination of greater utility, deeper product adoption, and higher engagement is the model we’re building toward with Venmo.

In PSP, our focus is on profitable growth, not simply volume.

Braintree’s TPV grew 10%, supported by profitable front-book wins, high retention, and expansion with existing merchants. We’re also driving higher attachment of value-added services to our processing relationships, which we expect to support margin expansion over time.

Revenue, Transaction Margin and Operating Expenses

Third quarter revenue grew 2% on a spot basis and 1% currency neutral, with growth in Braintree and Venmo growth as well as FX favorability contributing to performance, offset in part by higher contra-revenue investments made in the quarter and the de minimis headwinds mentioned earlier.

We benefited from a lower transaction expense rate due largely to mix and partner incentives, lower transaction loss reflecting our team’s ongoing work to improve and strengthen onboarding, fraud prevention, and risk management capabilities, and lower credit loss driven by a reserve release related to expected credit externalization and supported by disciplined underwriting.

Transaction margin dollars grew 2%, or 3% excluding interest on customer balances. What’s important is that we’re increasingly seeing contribution from multiple areas of the portfolio while continuing to fund both transaction margin and OpEx investments required to strengthen branded checkout and grow financial services, Venmo monetization, and PSP value-added services attach. That’s the more diversified growth model we’re building.

Moving down the P&L on operating expenses, we’re beginning to see tangible benefits from the operating rigor we’ve put in place and faster progress on the transformation, including increasing span of control, reducing management roles by more than a quarter, and right-sizing procurement spend.

Non-transaction operating expenses grew just 1% in the quarter and helped drive non-GAAP operating income growth of 3%.

That said, I would not simply annualize the 3rd quarter expense performance. We intend to remain disciplined on costs while investing where we are seeing results. In places such as financial services, product growth, consumer lifecycle marketing, and specialized sales teams.

The combination of stronger transaction margin performance and lower operating expenses resulted in non-GAAP earnings per share growth of 8% to $1.45 above our guidance.

Cash Generation and Capital Returns

Our cash generation remains a strategic advantage. Adjusted free cash flow, which excludes the timing impact from the origination and sale of pay-later receivables, was $2 billion. We completed $1.5 billion in share repurchases, bringing the trailing 12-month total to $6 billion.

More broadly, our strong liquidity and cash generation give us the flexibility to invest in the business without sacrificing our ability to return significant capital to shareholders. That’s particularly important as we look toward 2027 and selectively increase investment behind the opportunities where we’re building the greatest conviction.

Fourth Quarter and Full Year 2026 Guidance

Turning to guidance for the 4th quarter and the full year 2026, our year-to-date performance demonstrates continued progress across PayPal, even as we execute significant organizational change with increasing clarity and confidence in the growth plans for each of our three businesses.

With that as a backdrop, we are raising guidance for the full year. We now expect transaction margin dollars to increase to approximately $15.7 billion, or $14.6 billion excluding interest on customer balances. Mid-single-digit growth in non-transaction operating expenses, and non-GAAP EPS to increase to approximately $5.60.

Our guidance now includes at least $6.5 billion of adjusted free cash flow and continues to incorporate approximately $6 billion in share repurchases.

For online branded checkout, we continue to expect low single-digit TPV growth on a currency-neutral basis for the full year, in line with our prior expectations.

This assumes that headwinds in Europe, including the impact from the removal of the de minimis exemption, continue to persist and result in similar 1 to 2% online branded growth throughout the fourth quarter.

We remain on track to achieve at least $1.5 billion in gross run rate cost savings over the next two to three years, and are increasing our expectations exiting the fourth quarter to a run rate of more than $700 million. As we’ve shared, we intend to reinvest a significant portion of these savings into our highest priority growth initiatives while improving operating leverage over time.

For the fourth quarter, we expect low single-digit revenue growth on a currency-neutral basis, slightly positive growth in transaction margin dollars, TM dollars excluding interest on customer balance to be slightly positive.

Flat to low single-digit growth in non-transaction operating expenses, and non-GAAP EPS of approximately $1.43.

In summary, we’re seeing encouraging signs that the changes we’re making are translating into better performance across the business. We have more work ahead of us, but we’re operating with greater clarity and discipline, and we’re building a stronger foundation for more durable growth and stronger financial performance over time.

I’d like to wrap up by thanking the PayPal team for everything they’ve accomplished this quarter. With that, Steve, let’s go to Q&A.

Question-and-Answer Session

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Before we open the lines for Q&A, I’d like to ask everyone to limit themselves to one question so we can get to as many of your fellow analysts as possible. Alexandra, please open the line.

OPERATOR: At this time, I would like to remind everyone, in order to ask a question, please press star, then the number 1 on your telephone keypad. We’ll pause for just a moment to compile the Q&A roster.

Your first question comes from the line of Andrew Schmidt of KeyBanc Capital Markets. Your line is now open. Please go ahead.

Strategic Alternatives and Intrinsic Value

ANDREW SCHMIDT, Analyst – KEYBANC CAPITAL MARKETS: Hi, Enrique. Hi, Jamie. Thank you for taking the question this morning. Maybe to start a little bit higher level, just given your prior comments about strategic alternatives, you and the board obviously see more value than whatever offers were on the table.

Could you just talk about what’s driving your view of intrinsic value and then, of course, the confidence in achieving that? That’d be helpful. Thank you so much.

ENRIQUE LORES, CEO – PAYPAL: Sure. Andrew, thank you. Thank you for the question. So let me share that we have strong conviction in our ability to execute the plan that we have outlined in our prepared remarks and to achieve sustainable double-digit EPS growth in the midterm.

And this will be driven by, first, sustainable mid-single-digit transaction margin growth driven by Venmo processing and more modestly by branded checkout, all supported by the growth of financial services that we— and we have highlighted how critical we think that part of the business is.

We expect also to see operating leverage as we drive the cost reduction program. And of course, we will continue to utilize our strong free cash flow to drive share buybacks and in some cases, selective M&A that will help us accelerate our plan.

But as you said, the board and the management team have a clear objective to maximize shareholder value. And we have been and we will be open to analyze objectively any option that is presented to us, and we will always choose the alternative that will create more shareholder value.

And at this point, that alternative is to execute our plan, and the team is fully focused on driving the progress that we have outlined in the call.

ANDREW SCHMIDT, Analyst – KEYBANC CAPITAL MARKETS: Thank you very much.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thank you.

OPERATOR: Your next question comes from the line of Dan Dolev with Mizuho. Your line is open. Please go ahead.

Venmo Growth and Monetization

DAN DOLEV, Analyst – MIZUHO: Hey guys. Hey, Enrique. Hey, Jamie. Really nice work here on the OpEx and the guide raise. Congratulations. I wanted to talk about Venmo. It keeps growing and it looks really strong. I think in the double digits.

I mean, how can we make this a bigger part of the portfolio? And obviously the usual question on monetization. And great work again. Thanks.

ENRIQUE LORES, CEO – PAYPAL: Sure. Thank you. I’ll take the question. So our goal, as I briefly mentioned in the prepared remarks, is to make Venmo increasingly central to our customers’ everyday financial lives.

And we are doing that by building from the strength that we see today in the business and expanding into financial services.

The growth that we see today is driven by 3 things.

New experiences. And for example, this quarter we launched the ability for our customers to do P2P transfer by scanning and splitting receipts, which is having very well reception.

By continuing to invest in financial services that help us to monetize better our customers, and just to mention, only 23% of our customers are using in today some of the financial services we have today. And this quarter we saw very strong growth of the debit card with more than 60% growth year-on-year.

And finally, we are seeing also very good progress on Pay with Venmo. And Pay with Venmo TPV grew more than 40% this quarter. So the growth in the future will be driven by continuing to drive these areas. And we expect to continue to see double-digit TPV growth for Venmo in the coming years.

What is very exciting for us is when we look at our — that is going to become one of the key metrics of the business going forward. And we look at and we benchmark ourselves with other companies in our space. We have a four to five x opportunity to increase ARPA, which gives us both the conviction about the opportunity and shows us where we need to invest and where we need to grow.

So we expect Venmo to continue to grow and the results this quarter just show the potential that this business continues to have.

DAN DOLEV, Analyst – MIZUHO: Great job again. Thanks.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Dan.

OPERATOR: Your next question comes from the line of Tien-Tsin Huang with J.P. Morgan.

Your line is now open. Please go ahead.

Financial Services Roadmap and Funding Strategy

TIEN-TSIN HUANG, Analyst – J.P. MORGAN: Hi, thank you. Good morning. Just, there was good color here on financial services. I was hoping maybe you can update us on the product roadmap here for financial services?

How do you see financial services adding to transaction margin dollars in the near term or even the midterm? And is the bias still to stay balance sheet light?

ENRIQUE LORES, CEO – PAYPAL: Yeah, so let me start and then maybe Jamie wants to complement some of the comments. So yes, we see, we continue to see financial services as a key driver of future transaction margin dollar growth.

And this is why we highlighted it during the call. And this is true for all segments. So it’s true for consumers and merchants, but also for the 3 businesses, both for Braintree, for Venmo and for PayPal itself. And within financial services, we include things like buy now, pay later, debit, and credit.

Today and in the future, these businesses or these products offer attractive economics. They open a larger TAM and help us to complement our value proposition to customers. In fact, as I was mentioning before, ARPA is going to become a key metric for us going forward. And we see that when consumers use financial services, their ARPA is between — and 5 times bigger than for those consumers that don’t.

You are going to see us continue to invest in this space. For example, with buy now, pay later, we are going to be extending the portfolio of offerings that we have, both in terms of products and also in terms of geography, to continue to complement our offering in that space.

We will be offering cards that will have the flexibility of buy now, pay later so we can extend the value proposition from online to stores. And you will see us expanding the portfolio of different credit offerings that we have. So again, a very important business for us where we see a lot of momentum and a lot of demand from our customers to offer.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Yeah, and I just chime in on the funding question. We have had a balance sheet light strategy towards credit funding over the last couple of years. And what I’d say about the next few years is we’ll continue to take a balanced approach between on-balance sheet and off-balance sheet growth.

We have a lot of flexibility in our funding sources, and we’ve demonstrated that through the European buy now, pay later, the U.S. Revolve partnership we have, the US Pay in 4 funding program that we have underway that we started last year. And I think what underpins that, which is really important, is that we’ve got really strong credit underwriting and very attractive paper.

So while we’ll continue to use the balanced approach with both on and off, in some cases retain the economics, in some cases share those, I think what’s important is we have the flexibility going forward to manage that and navigate that depending on what we’re doing.

TIEN-TSIN HUANG, Analyst – J.P. MORGAN: That’s clear. Thank you.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Tien-Tsin.

ENRIQUE LORES, CEO – PAYPAL: Thank you, Tien-Tsin.

OPERATOR: Your next question comes from the line of Timothy Chiodo with UBS. Your line is now open. Please go ahead.

Agentic Commerce Opportunity

TIMOTHY CHIODO, Analyst – UBS: Great. Thank you for taking the question. I want to touch on the comments you made around collaborating with Meta and some of the other AI agents.

I know from prior discussions some of the advantages that PayPal might have would relate to the transaction history that you bring to the table and then also the fact that PayPal does provide both consumer and merchant protections. I was hoping you could expand upon those or maybe other reasons why PayPal may be well positioned for agentic commerce.

ENRIQUE LORES, CEO – PAYPAL: Yes, I’ll take that one. We really see agentic commerce as a great opportunity for the company. So we really are making this a priority for us, both in terms of the internal work that we do and in terms of partnering with other companies as Meta.

The key advantage that we have is really driven by our core value proposition to consumers or merchants. PayPal, when PayPal started, the key value proposition was around trust and security. This was needed in e-commerce. This will be even more needed more in agentic commerce. And what we are doing is translating that value proposition into the new world.

If you think about consumer agents that will be buying from agents or merchants, both will have to validate that this is a real consumer that can pay, this is a real merchant that have the product, and that’s the value that we see PayPal playing going forward.

So it’s really all about trust and about the security that we will be providing both to merchants and to consumers. And this is why we are working with all the key leaders in this space on the— for personal agents to make sure that consumers can transact using PayPal and using us as kind of the key vehicle to make sure that these transactions are

And we look at this as just the beginning because what is true for commerce will be expanded to other types of the portfolio of activities that we provide to customers like peer-to-peer transfers. All this is part of the value proposition we bring to customers, and this is why we are so excited about the opportunity that AI brings to PayPal.

TIMOTHY CHIODO, Analyst – UBS: Thank you.

ENRIQUE LORES, CEO – PAYPAL: Thank you.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Tim. Thank you.

OPERATOR: Your next question comes from the line of Harshita Rawat with Bernstein. Your line is now open. Please go ahead.

Europe Market Dynamics and EU De Minimis Impact

HARSHITA RAWAT, Analyst – BERNSTEIN: Hi, good morning. Can you maybe expand upon the market dynamics in Europe? You have the de minimis drag and competitive pressures in certain markets.

But then you’re also investing in the consumer value proposition, things like buy now, pay later. So what’s your confidence level with respect to improving branded growth in Europe? And also, Jamie, what’s the expectations on the de minimis for the 4th quarter? I know you said headwinds persist, but I just wanted to kind of double-check that. Thank you.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Sure. And maybe I’ll start with the last part of that first. Our expectations on the EU de minimis tariff impacts, is that they’ll persist into the fourth quarter? When that happened in the U.S. last year, it tended to dissipate within a few months.

Actually, this we’re still seeing the impacts from the tariff policy change into October, and we do expect that to last through the 4th quarter.

If I pull back and really look at the market dynamics in Europe, and maybe I’ll talk through that and Enrique maybe you want to talk about the investment side of it. The core European markets outside of de minimis really are, I would say, relatively consistent this year.

To a degree stabilizing, and in some cases improving. You look at Germany, for example, that has been stable all year for us. And I would say as we’re moving through the third quarter, I would call it slightly improving.

We launched buy now, pay later in Germany and Austria over the last couple of months, and that’s off to— with Amazon, and that’s off to a really nice start. The UK continues to be challenging, but it’s been consistent this year. And Italy and France are stable and good growers.

So I think what’s important is exactly your question, though. We’ve spent a lot of time in the last 6 months with Enrique focusing on our country to country approach and really strengthening our consumer teams in Europe and are now actively positioning to take the playbook that we talked about on the call with merchants into Europe next year.

And all of this is really important to our continued transition in branded checkout. But Enrique, you may want to comment a little bit more on the investment side of it.

ENRIQUE LORES, CEO – PAYPAL: Yes, I think what we have done in Europe is really to invest to create the right local infrastructure, especially to manage our consumer business. We didn’t have teams, local teams that understood the local trends, that were able to create a programs and activities to drive consumer demand, and this is what we have been building during the last 2, 3, 4 months, and we are starting to see the results. As Jamie mentioned, our relative performance in Europe has improved.

This doesn’t mean that we don’t have more room for improvement, which we do and we will continue to do. But we are positive about the progress that we have seen, and especially as we see the progress that we have made in the US, and we highlighted in the call the progress that we have made with some of our key merchants. Applying that same playbook in Europe will help us to drive growth and to continue to improve the performance in those countries.

HARSHITA RAWAT, Analyst – BERNSTEIN: Thank you.

OPERATOR: Your next question comes from the line of Bryan Keane with Citi. Your line is now open. Please go ahead.

International Revenue Trends

BRYAN KEANE, Analyst – CITI: Hi, good morning. Thanks for taking the question. I just also wanted to follow up on international. It looks like the TPV is relatively flat, the growth on FX neutral.

But the revenue growth slipped to negative 4% growth on an FX-neutral basis. Sounds like there’s a lot of stability in Germany and Italy and some of the European markets. What’s dragging, I guess, international down further? Is there Asia markets that are weakening? And then how long will it take to get back to normalized positive growth in international as we get into next year? Thanks.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Yeah, so the TPV side of things, we saw some translation, minor impacts there. But when you start to look at revenue and in particular international, that’s where you’re seeing the impact of the EU tariffs and branded checkout.

And you have to remember that the number I gave you on impact from the tariffs, which is 70 bps to branded checkout, that’s a global number. It’s not the international-specific number. So that number is bigger when you start to apply it just to international revenue. But that’s really the primary difference there.

And then when you start to look at international, going into next year, we’ve been encouraged by some of the growing growth that we’ve seen. And I mentioned before across Turkey, Germany, Italy, France, and a few other parts of Europe.

But I think more importantly, the playbook that we started rolling out really over a year ago around not only experience, presentment, and selection, but also around buy now pay later and really reaching into the consumer and more greater penetration. While we started that in the U.S., that is moving to Europe.

And you’re seeing some of that with the actions we’ve talked about with expansion of the buy now, pay later portfolio across Europe and across other places. And with respect to increasing levels of penetration around the merchant playbook as well.

BRYAN KEANE, Analyst – CITI: Thank you.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Bryan.

OPERATOR: Your next question comes from the line of Andrew Bauch with BMO Capital Markets.

Your line is now open. Please go ahead.

2027 Transaction Margin Dollar Outlook

ANDREW BAUCH, Analyst – BMO CAPITAL MARKETS: Hey, thanks for taking the question. I just wanted to hone in on the ’27 transaction margin dollar algorithm. I know you outlined the eventual path to mid-single-digit growth.

But then you also said that ’27 was going to be an investment year. I guess, what should we expect for the TM dollar growth to look like in ’27 specifically? And what are the biggest bridges between the 2% growth you’re at today and the mid-single-digit target?

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Okay. So let’s first talk about the mid-single-digit point of view is really around our medium term. So it’s an over time point of view.

And if I start with that, as Enrique talked about before, we expect stronger transaction margin dollars growth over the next coming years, a more balanced composition with Venmo, PSP, and financial services increasing growth over time. And I think importantly, it doesn’t require branded checkout to get back to historical growth levels to really see that mid-single-digit growth.

But when I look to ’27, I think I’d say first is it’s a little too early for us to give ’27 guidance. We’ll do that at our next call in February. But you’ve seen from us this year nice performance across multiple areas. So we’ve seen branded checkout stabilization. We’ve seen Venmo. We’ve seen processing growth.

And we do expect further transaction margin dollar and OpEx investment in 2027. But if I level up, what we’re really targeting as a profile is similar non-GAAP earnings per share growth next year as what we are guiding to this year.

So that’s probably how I would talk about it. And ’27 being relatively consistent with how we’ve operated in ’26, we are making good progress. Our focus is on building momentum and looking at ’28 and beyond as well.

ENRIQUE LORES, CEO – PAYPAL: Maybe just let me emphasize these last 2 comments. We think we have an opportunity to continue to invest in the areas where we are seeing progress, whether it’s transaction margin and OpEx.

This is what we are planning to do in ’27, we think will be critical to drive stronger growth in ’28 and beyond. And despite of that, we expect and we are targeting to grow EPS at the same rate as we did this— as we will this year.

ANDREW BAUCH, Analyst – BMO CAPITAL MARKETS: Great. Thank you. And good work on OpEx.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Thank you.

OPERATOR: Your next question comes from the line of Sanjay Sakhrani with KBW. Your line is now open. Please go ahead.

U.S. Merchant Playbook and Comparisons

SANJAY SAKHRANI, Analyst – KBW: Thank you. Good morning. I guess when I look at Slide 5 and those cohorts that seemingly are headed in the right direction, when we look at the difference between the first one and the last one. There seems to be a bifurcation between when you apply to a direct merchant versus a marketplace, right?

So I’m just curious, what are the nuances because it seems like a lot of the technologies are implemented there. So I’m just curious, is it because the marketplace has other options for payment and that merchant doesn’t? I’m just curious as we think about the opportunity ahead and how you implement these changes, where are the opportunities most significant?

And then just a quick follow-up, Jamie, just as we think about the comparisons this year versus next year. It seems like the comps are much easier next year. So shouldn’t we expect a little bit of an acceleration in TMD growth because the comps are easier? Maybe you could just explain some how we should think about it. Thank you.

ENRIQUE LORES, CEO – PAYPAL: So let me take the first part of the question on North America. When we look at our playbook, the playbook has different elements.

One element is to improve the experience and to get the merchants to use the latest checkout pages.

Another element is to integrate in the offer buy now, pay later and some of the other financial services. Another element is to build co-marketing activities with the merchant.

What you see in the graph, and we don’t have the same, exactly the same formula applied to every merchant. It depends on specific conditions of the merchant and what are the economic situations and the interest that we work with. And this is what is driving the variation across the different customers that you have in the chart.

We thought it was important to share this chart because it shows the trend. And yes, there are differences from merchant to merchant, but the important thing is how the overall TPV growth is growing and how we are also starting to grow our relative share in these accounts.

And we have great examples of the progress that we are making. We don’t specifically mention them in the call, but for example, with one of the leader U.S. sports entertainment platform where we drove and we renewed our partnership at the beginning of the year. We’re seeing more than 40% growth in the last 6 months, with Venmo as well growing more than 50%.

With one of the leading US omnichannel retailers, we expanded our pay later offering to them. And growth of BNPL grew from 7% to 20% with significant growth of monthly active users.

So we have many examples where we see that the impact of the playbook that we have implemented is really starting to gain traction. And again, this is why we think continuing investment and continuing the work is going to be so critical for us going forward.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: And Sanjay, when you look at in particular 4th quarter or 2027, I would just echo what Enrique is saying. We are really encouraged by the results we’re seeing, but it’s early and we’ve got more work to do.

And one of the things I would mention is that in the U.S. in particular, we saw nice sequential growth over the past few quarters in U.S. branded checkout TPV growth. So we’re seeing good signs, but we also don’t want to get ahead of ourselves.

We are underwriting these investments generally in branded checkout to about a 2 to 3 year time horizon. And on the largest merchants, it really is more like 3 years. So it’s going to take some time for these to come through. And as we’ve said before, we’re beginning that process in Europe and we’re excited to see where it goes and go from there.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Sanjay.

OPERATOR: Your next question comes from the line of Darrin Peller with Wolfe Research. Your line is now open. Please go ahead.

M&A Appetite and 2027 Investment Profile

DARRIN PELLER, Analyst – WOLFE RESEARCH: Thanks, guys. Just a quick 2-part on investments in general. First, for Enrique, on M&A, just if you can give us an update again, you touched on it earlier, but your appetite for M&A in terms of size, timing, and type, what you’re seeing.

And then really, Jamie, when we think about the investments you’re talking about for next year, I mean, again, you came in strong on a streak, better on about 1% growth, I think a little below what we had thought for OpEx expectations. But how should we think about margins for next year in terms of what you’re building into that similar EPS profile?

ENRIQUE LORES, CEO – PAYPAL: So let me start on the M&A side. And I want to start by saying that our plan is to maintain our approach to significant return capital to shareholders through share buybacks and dividend.

But that over time, we believe that M&A should also play a role in value creation.

Any M&A action that we will do will have to go through what I call 3 filters.

Filter number 1 is strategy. It will have to support the strategies that we have outlined.

For example, to drive growth of financial services or accelerate the growth of Venmo or of processing that really align to the strategies that we have explained.

Second, it needs to have a strong financial case and a strong financial return. And given that share buybacks, that our— we believe that our share is undervalued, the minimum value of course, will have to be provide more value than just buying shares if compared to versus the model that we have.

And third, and very important, we need to also have a very strong operational. And we’ll have to have the conviction and the plan that we’ll know how to integrate the company and how to extract the value that the financial case will bring.

So these are the 3 filters that we will apply in any case. We will remain very disciplined, but we think that with M&A, we can accelerate the plan that we have been discussing today.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Great. And then, Darrin, with respect to 2027 investment, I guess what I’d say is we’ve had nice performance in the 3rd quarter and it was much better than we expected. And we expect to have a good profile on this in the 4th quarter as well.

But I would not run rate the second half OpEx across ’27. While we’re off to a really strong start, we are ramping investment along the lines of a lot of the things that Enrique and I’ve talked about here, product build, go-to-market build, marketing and other things like that.

And I think one of the things you’re going to see is it’s hard to fully synchronize the pace of the cost out with the pace of the investment. And you are going to see some mismatch across the quarters.

But overall, if I look at the ’27 profile, when you look at transaction margin, when you look at OpEx, when you look at EPS, like I said before, we expect a roughly consistent profile. And we’ll unpack that and get into more specifics on the call in February.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Darrin. Our next question.

OPERATOR: Your next question comes from the line of Dan Perlin with RBC Capital Markets. Your line is now open. Please go ahead.

PSP Value-Added Services Attach

DAN PERLIN, Analyst – RBC CAPITAL MARKETS: Thanks. Good morning. I wanted to just hit on PSP for a second. It sounds like part of that strategy is to continue to drive higher attach rates for value-added services.

So I guess the first part is just what does that sales motion look like as we sit here today and how do you have to invest in that going forward or are you kind of where you want and just need to push it harder? And then I thought I heard you say the percentage of that was high single digits. So if there’s any clarification on that, that would be great. Thank you.

ENRIQUE LORES, CEO – PAYPAL: So let me take the first part. So in PSP, what we need to do and where we see the biggest opportunity is from one side to continue to drive growth or what I would call the basic processing capabilities. And we have been making very good progress and making it profitable during the last few quarters, but also to improve attach of value-added services, services like payouts or risk as a service or invoicing.

These are all great services that provide a lot of value to our customers, and either we have not been able to attach them properly or we have not been able to monetize them properly during the last quarter. And that’s going to be a key priority for us going forward.

We are investing not only in the products themselves, but especially in a specialized sales force that will be driving attach, that will have as their unique goal to improve attach and to sell value-added services.

I want to acknowledge that we have started to make progress. So we grew our attach from 5% to 6%, so year-on-year 1 point. But we have much more room for improvement, and this is where we’re going to be focused.

DAN PERLIN, Analyst – RBC CAPITAL MARKETS: Thank you.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thanks, Dan. Hey, Alexandra, we have time for one last question. Can we just put one more in, please?

OPERATOR: You got it.

Your last question comes from the line of Jason Kupferberg, Wells Fargo. Your line is now open. Please go ahead.

Fourth Quarter Branded Checkout Expectations

JASON KUPFERBERG, Analyst – WELLS FARGO: Good morning, guys. Thanks. So nice to see some of the broad-based stabilization, obviously pockets of improvement in the business. I did want to come back to the topic of branded growth.

I know we’re talking about Q4 being in this kind of steady 1% to 2% range, and you are assuming that the EU tariff headwinds continue. But you did also talk about some U.S. momentum. So just curious why Q4 wouldn’t potentially exceed accelerate? I know you’ve got a materially easier compare, and maybe if you can just quantify some of the U.S. acceleration in recent quarters, that would be great. Thanks.

JAMIE MILLER, Chief Financial and Operating Officer – PAYPAL: Sure. I mean, the short answer on the 4th quarter is that we expect the EU tariff headwind to continue, and we’re really planning for consistency.

If I unpack that a little bit, the forecast is really based on our view of historical performance and our view of the market. And the holiday season is more heavily retail, but we have really good and strong depth in services, travel, and some of the other verticals. And we’ve got really good growth rates in areas that were deep.

But the EU de minimis, we assume that continues to impact us. As I mentioned before, Europe has been consistent this year, but it’s an area we’re watching with some of the macro overlay and the EU de minimis that I mentioned.

And we’re really encouraged by the U.S. Merchant Playbook work we’ve done, and we do believe that we’re entering the holiday season in a better position than we were last year at this time. But it’s all still very early, and we’ve got more work to do ahead. And I would just say that as we take it all in, that’s what’s leading us to the guide around the 1% to 2% for 4th quarter.

Closing Remarks

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Enrique, any final thoughts?

ENRIQUE LORES, CEO – PAYPAL: Yes, I want to close by first acknowledging the progress that we have made so far. Last quarter, we outlined 5 key priorities for the company, and we are making progress in all of them.

We have talked about the progress we have made in financial services that are growing double digits, and especially around areas like BNPL is showing really our ability to expand and to grow in this area.

Second, we have talked about the progress we’re making with Venmo and PSP, significant growth both on revenue and transaction margin and great plans to continue to drive that going forward.

Around branded checkout, the business has stabilized. We have clear— a clear view of what is the playbook that we need to apply to continue to drive growth. And especially centers around high-value customers, we see what we need to do, and we are going to continue to do that in the coming quarters.

And finally, both around cost and simplification and embracing AI, we have made tangible progress, as the results show. So good progress made in Q3 that shows that we are in the right direction. More work to do, but things — Thank you to the PayPal team, and also thank you to all of you for participating with us today.

STEVE WINOKER, Chief Investor Relations Officer – PAYPAL: Thank you.

OPERATOR: This concludes today’s conference. Thank you for participating. You may now disconnect.

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