David Dunning: Why Incompetent People Think They’re Amazing (Transcript)

Here is the full transcript of David Dunning’s Talk: Why Incompetent People Think They’re Amazing at TED conference. 

 

Are you as good at things as you think you are? How good are you at managing money? What about reading people’s emotions? How healthy are you compared to other people you know? Are you better than average at grammar? Knowing how competent we are and how are skill stack up against other people’s is more than a self-esteem boost It helps us figure out when we can forge ahead on our own decisions and instincts and when we need, instead, to seek out advice

But psychological research suggests that we’re not very good at evaluating ourselves accurately In fact, we frequently overestimate our own abilities Researchers have a name for this phenomena, the Dunning-Kruger effect This effect explains why more than 100 studies have shown that people display illusory superiority We judge ourselves as better than others to a degree that violates the laws of math

When software engineers at two companies were asked to rate their performance, 32% of the engineers at one company and 42% at the other put themselves in the top 5% In another study, 88% of American drivers described themselves as having above average driving skills These aren’t isolated findings On average, people tend to rate themselves better than most in disciplines ranging from health, leadership skills, ethics, and beyond What’s particularly interesting is that those with the least ability are often the most likely to overrate their skills to the greatest extent

People measurably poor at logical reasoning, grammar, financial knowledge, math, emotional intelligence, running medical lab tests, and chess all tend to rate their expertise almost as favorably as actual experts do So who’s most vulnerable to this delusion? Sadly, all of us because we all have pockets of incompetence we don’t recognize But why? When psychologists Dunning and Kruger first described the effect in 1999, they argued that people lacking knowledge and skill in particular areas suffer a double curse First, they make mistakes and reach poor decisions But second, those same knowledge gaps also prevent them from catching their errors

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In other words, poor performers lack the very expertise needed to recognize how badly they’re doing For example, when the researchers studied participants in a college debate tournament, the bottom 25% of teams in preliminary rounds lost nearly four out of every five matches But they thought they were winning almost 60% WIthout a strong grasp of the rules of debate, the students simply couldn’t recognize when or how often their arguments broke down The Dunning-Kruger effect isn’t a question of ego blinding us to our weaknesses

People usually do admit their deficits once they can spot them In one study, students who had initially done badly on a logic quiz and then took a mini course on logic were quite willing to label their original performances as awful That may be why people with a moderate amount of experience or expertise often have less confidence in their abilities They know enough to know that there’s a lot they don’t know Meanwhile, experts tend to be aware of just how knowledgeable they are

But they often make a different mistake: they assume that everyone else is knowledgeable, too The result is that people, whether they’re inept or highly skilled, are often caught in a bubble of inaccurate self-perception When they’re unskilled, they can’t see their own faults When they’re exceptionally competent, they don’t perceive how unusual their abilities are So if the Dunning-Kruger effect is invisible to those experiencing it, what can you do to find out how good you actually are at various things? First, ask for feedback from other people, and consider it, even if it’s hard to hear

Second, and more important, keep learning The more knowledgeable we become, the less likely we are to have invisible holes in our competence Perhaps it all boils down to that old proverb: When arguing with a fool, first make sure the other person isn’t doing the same thing

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