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Home » The New Rules of Innovation: Carl Bass (Full Transcript)

The New Rules of Innovation: Carl Bass (Full Transcript)

Here is the transcript and summary of Carl Bass’ talk titled “The New Rules of Innovation” at TEDxBerkeley conference. In this TEDx talk, Carl Bass discusses the new rules of innovation and the importance of embracing technological advancements to solve challenges. He emphasizes the need for individuals to take chances, challenge beliefs, and break the rules to innovate.

Listen to the audio version here:

TRANSCRIPT:

One of my favorite films of all time is The Princess Bride. And in it, one of the main characters keeps on saying, inconceivable. And his partner in crime, after hearing him say it over and over again, turns to him and says, you keep using that word. I do not think it means what you think it means.

And I think the same thing can be said about innovation. Everybody’s using the word, but I do not think it means what they think it means.

So why is everybody talking about innovation? After all, it’s not invention. It’s not scientific discovery. And it’s certainly not mathematical proof. But here’s why I think it’s so important. Innovation is the process by which we change the world. Innovation, to put it simply, is about making things better. It’s about making things better in significant and hopefully meaningful ways. It’s the practical application of ideas and technologies to make new and better things.

Now, innovation is hard. It requires taking chances. It requires challenging those things we think we know with certainty. It’s about taking risks and breaking the rules. At Autodesk, we make software tools. We make tools for people who make film and games. We make tools for the people who design and engineer the built environment. And we make tools for people who design and manufacture the things that are all around us.

And I feel very fortunate to work with such awesome people who make such incredible things. And it’s forced me to think a lot about innovation because nearly every company I know wants to be more innovative.

And after having thought about it for a long time, I’ve come to the conclusion that innovation is fundamentally not a corporate phenomenon. You know, innovation, like I said, it involves taking risks and it involves breaking the rules. And companies aren’t particularly good at that. In fact, I’d say it’s just the opposite.

Companies are good at making rules and minimizing risk. Now, in this classic book, The Innovator’s Dilemma, Clayton Christensen does a great job of explaining that the lack of innovation is not a failure of companies, but rather it’s the result of prudent and sound management.

Now, so what I’ve observed over the time is that innovation is fundamentally done by individuals. You know, the skills required, imagination, creativity, problem-solving, those are all individual skills.

So while companies can do many things to encourage innovation, I think the one thing they can best do is hire the right people. So I think about it as a basketball team. The Los Angeles Lakers are not great shooters. Kobe Bryant is. And if your team wasn’t good enough, what would you do? Would you hire a shooting coach? Or would you try to get more players like Kobe?

So when I go around and I see companies that have innovation labs or innovation frameworks or an army of innovation consultants, I get the sinking feeling that products are really going to suck.

Now, I think it’s important to be talking about innovation, and despite my cynicism about the rituals and myths around it, I think it’s really important because we need innovation to solve the grand challenges of our civilization. We need it to be able to do things like provide sustainable energy, clean water, and ample food.

We’re going to need to build infrastructure to deal with urbanization on a scale that we’ve never seen before. And on the commercial level, companies, in order to compete, need to be more innovative.

So the argument I’d like to make this morning, what I’d like to talk about, is five trends that are affecting innovation. My thesis is that innovation is happening at an unprecedented pace, and it’s going to continue to accelerate because of these five trends.

FROM OWNING PRODUCTS TO ACCESSING EXPERIENCES

So the first trend is we’re moving from owning products to accessing experiences. So why did Borders go out of business? Is it because we no longer wanted books or music or movies? Of course not. We just wanted to access them differently. So if you think about books, what I’m really interested in is the story, and the Kindle does a great job of giving me that story anywhere and anytime I want it.

Same thing with music. I’m not interested in owning a CD or a record or even an iTunes file. I want to listen to the music I love, and Spotify gives me that experience. The same thing with movies. I want to watch movies with my friends and family, and Netflix gives me that experience.

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And when we move to the physical realm, same thing is true. Take an example like TechShop. For those of you who don’t know about TechShop, it’s like a health club for geeks. You pay a monthly fee, and you get access to a fully equipped workshop. And what people want is the experience of expressing themselves creatively and making things for themselves. What they’re not interested in is the hassle and expense of maintaining all that kind of equipment.

DOING BUSINESS DIFFERENTLY

Now the second trend is the way that businesses are doing business differently. The power of the cloud and the crowd is changing the fundamental economics in industry after industry and destroying traditional ways of doing business.

So take Kickstarter for an example. Many of you may know the story of Scott Wilson.