Here is the full transcript and summary of author Lynne Franklin’s talk: Reading Minds Through Body Language @ TEDxNaperville conference. This event happened on November 10, 2017.
Listen to the MP3 Audio:
Lynne Franklin – Persuasive Communicator
Hi, I’m Lynne Franklin. I have one question for you. How would you like to be a mind reader?
Because part of me is thinking I bet your mind’s thinking that’s not going to happen.
Here’s the truth. People’s brains process information they think in three different ways. And their body language will tell you all day long what their primary style is. You just need to know what to look for and what to do when you see it.
And it’s not one of those where she’s leaning back, her arms across, she’s frowning so she must be unhappy. It’s actually understanding how their brains work and then presenting your information in a way that people can see it, hear it, and feel it, and increase the chances that they’ll say yes to whatever you’re proposing, and also decrease the chances that you’ll do something stupid. Like this!
Back in my 20s, before I knew any of this stuff, I had a client who was a corporate controller. And he would sit across from me in meetings and he was always looking down with the occasional glance up.
And I thought, “Okay. Well, he’s a numbers guy. He just feels comfortable looking at the numbers.”