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Home » Why We Can’t Fix Our Healthcare System: Ayesha Khalid at TEDxBeaconStreet (Transcript)

Why We Can’t Fix Our Healthcare System: Ayesha Khalid at TEDxBeaconStreet (Transcript)

Ayesha Khalid

Ayesha Khalid – TRANSCRIPT

A while back, I was driving to work one day, and my son Adam asked me a question, “Mommy, what do you do for a living? What’s your job? I quickly answered, “Adam, I’m an ear, nose, and throat doctor. I operate near people’s brains.”

I peeked into the rear-view mirror. He looked confused. I quickly added, “I help patients to get more healthy.” He broke out into a big smile. Later that day, I went to clinic, I started seeing patients and I forgot about this conversation.

At the end of a busy day, when I was an hour behind, I looked at the clock, it was 4:30, and I walked in with my last patient, Charlie. As soon as I walked in, I asked Charlie, “Hi sir, how are you doing?” Charlie bristled “Do not call me sir. You are the seventh doctor that I’m seeing. I’ve had oodles of tests, multiple blood work, nobody knows what’s wrong with me, and I tell you, there is something that’s going on.”

Puzzled, I examined Charlie. I looked inside his sinuses, and I tried to figure out what was happening. But nothing! I couldn’t find anything. So, I did what all of us sinus surgeons do when we don’t know the answer: I ordered a CAT scan. Then I looked at Charlie and said, “While I’m excited to figure out this journey with you and figure out what’s happening, I have to go. I’ll call you tomorrow with the results of this CAT scan.” And off I went, to the hospital to see patients and then back to pick up Adam.

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