Skip to content
Home » Transcript of Tech Critic Ed Zitron Interview: DOAC Podcast

Transcript of Tech Critic Ed Zitron Interview: DOAC Podcast

Read the full transcript of British tech critic Ed Zitron’s interview on The Diary Of A CEO Podcast with host Steven Bartlett, August 27, 2026.

EDITOR’S NOTE: In this episode of The Diary of A CEO, British tech critic Ed Zitron—host of the Better Offline podcast and author of the forthcoming The Hater’s Guide to Silicon Valley—takes aim at the generative AI boom. He argues that companies like OpenAI and Anthropic are running an unsustainable “con,” burning through billions with no real path to profit, that superintelligence is a myth sold by tech billionaires, and that the bubble could burst in 2027 with far-reaching economic consequences.

Ed Zitron’s Contrarian Take

STEVEN BARTLETT: (00:01:41 – 00:02:52) Ed Zitron, there are a number of things that you believe that a lot of other people don’t believe, right? You have, I think, a couple of controversial opinions and opinions that are in contrast to the other guests that I’ve sat here with. What exactly are those opinions, Ed?

ED ZITRON: (00:02:53 – 00:03:17) I think generative AI is at its heart a con. I don’t think it is sold as honest software. I think that they overstate both what it can do, what it will do, and the underlying financials to the point that they are misleading the entire world and they’re actively exploiting the weaknesses in journalism, in our economies, and indeed within the responsible parties with sell-side analysts, governments, and all over the shop.

STEVEN BARTLETT: (00:03:17 – 00:03:18) The word “con” is a strong word.

ED ZITRON: (00:03:19 – 00:03:36) Yeah, I mean, what do you call something where from the very beginning they’ve sold it in the terms of magic as this thing that will replace all jobs, that will cure cancer, resolve these things. And when you look at it, it’s boring cloud software that’s extremely expensive and unprofitable and also unreliable at its core.

STEVEN BARTLETT: (00:03:37 – 00:03:44) People will be asking, where are you drawing from in terms of your references, your personal experiences? Where were you educated? What’d you study? What’d you write about? What’d you do, Ed?

ED ZITRON: (00:03:44 – 00:04:26) So that’s the funny thing is people say, “Oh, he’s not got a finance experience, he’s not got a tech.” I’ve been in the tech industry for 15, 16 years now in PR, but still had practical experience. And I love technology and I’m enthusiastic about it. And this thing just comes along that everyone is telling me is the best thing since sliced bread. It can’t even do the basics. It can’t even do search well.

Whenever you ask an AI person, well, what’s your setup? They describe this Pee-wee’s Playhouse thing of, well, you got a harness here and you got to use the right prompt. Well, you don’t want to use that prompt. You want to use this prompt here with this model, but don’t use this model for the beginning. But at the end, you’re going to want to use this model. And this is meant to be artificial intelligence. It’s meant to be smart. It’s meant to be autonomous. It’s meant to be something that you set and forget.

The Business Model Behind the Big Six

STEVEN BARTLETT: (00:04:26 – 00:04:37) We have the sort of six leading AI companies on the table here — Anthropic, Amazon, Nvidia, Microsoft, OpenAI, Google — you’re saying that their fundamental business model is a con?

ED ZITRON: (00:04:37 – 00:06:14) Well, their revenues are not really coming from AI. Up until fairly recently, none of their revenues were coming from AI, like dribbles of it. Right now, 70% of all AI revenues across those three companies are from OpenAI and Anthropic, two unprofitable, unsustainable companies that literally cannot afford to exist without these very same companies giving them money.

Amazon sent 50 billion dollars to OpenAI this year. They sent 5 billion dollars to Anthropic. Google sent 10 billion dollars to Anthropic. And in the next 3.5 years, OpenAI and Anthropic, based on actual sell-side analyst evaluations, their estimates that inform whether stock is going to go up or down after earnings, they’re expecting 400 billion dollars or more of revenue. Thirty or something percent of cloud growth just from these two unprofitable companies that will need to be given the money from somewhere.

And on top of that, these companies have such low respect for the average investor, for the analysts, for everyone really, that they don’t even disclose their AI revenues. The few times they deign us worthy, they use something called a run rate, an annualized run rate, which means, well, nothing. They never define it. It can mean month times 12. It can mean month times 13. It can mean last four weeks times 13. It’s different every time and they never define it. And then they sometimes just don’t mention it.

So you’ve got this big thing that is meant to be the biggest, most influential change to software ever. And whenever you ask them about it, when you say, “What, how much are you making from this?” They go, “Oh, I couldn’t possibly say. I’m too shy.” These are public companies, or at least the ones that aren’t Anthropic and OpenAI. When they have good news, they’ll tell you. And when they don’t tell you something, well, that actually speaks volumes.

STEVEN BARTLETT: (00:06:15 – 00:06:17) Have you used these tools?

ED ZITRON: (00:06:17 – 00:06:17) Yes.

STEVEN BARTLETT: (00:06:17 – 00:06:22) AI tools, Gemini, Anthropic, ChatGPT, etc. And you found no value in them?

ED ZITRON: (00:06:22 – 00:06:27) There’s some value, but it’s not — they have spent over 1 trillion dollars in CapEx.

STEVEN BARTLETT: (00:06:27 – 00:06:28) What does CapEx mean for you?

ED ZITRON: (00:06:28 – 00:06:43) Capital expenditures. So when you are a business and you have operating expenses like electricity, for example, those come right off immediately. Capital expenditures are long-term investments that are theoretically one-off.