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4 Words That Kill Connection: Marc Jacobson (Full Transcript)

Full text of Marc Jacobson’s talk: 4 Words That Kill Connection at TEDxDerryLondonderryStudio conference.

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Marc Jacobson – Accident survivor

By the end of this talk we will reveal words and ways to communicate that potentially can change your life, your relationships and your ability to connect with people that others would have never thought possible.

Our business is based on connection and our research has discovered these lessons: by deleting FOUR simple words from your vocabulary and injecting their antidotes that will enable people to feel more connected to you.

I would like everyone for a second to close your eyes. Imagine lying on a cold metal table in no pain, one hour after the doctor gives you a 50:50 chance to survive the surgery, or a 50:50 chance that you may never walk again.

What would you promise to beat those odds? And more importantly, if you survived the surgery and could walk again, what would you want your life being like going forward?

Open your eyes.

Eight years ago, after lying on a cold metal table, these questions were upon me. It all began by making a right turn on red, I was suddenly hit from behind by an older driver; she simply just didn’t stop.

Unbeknownst to me, this accident had lit a fuse, a quest, a journey of creating connection with people that I never had before. A week later, I couldn’t raise my left arm. Physical therapy didn’t work, and my night turned into an ER visit.

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